11001 Euclid Ave
Cleveland, OH 44106
Parking Information
The most convenient parking option is Case Western Reserve University’s (CWRU) Lot 29 Campus Center Garage. The garage is located directly adjacent to Severance Music Center off East Boulevard and provides stairs and elevator access to the hall.
Additional event parking is available in CWRU Lot 1A or Lot 63, off Euclid Avenue across from Severance, and at the Cleveland Botanical Gardens parking garage on East Boulevard. Street parking is also available at the parking meters on East Boulevard and Bellflower Avenue. Unattended lots still require payment. Look for the payment QR code at the kiosk.
ADA Accessibility
The Campus Center Garage offers accessible parking on a first-come, first-served basis for vehicles bearing valid DMV placards or licenses. Garage staff can direct you to those parking areas as well as van-accessible spaces. Pre-paid parking passes for the garage are recommended to ensure a spot in the garage and can be added for select performances during checkout. Early arrival is encouraged, because these spaces fill up. Regular parking rates apply, including the option of prepaid parking available through the Ticket Office by phone, in person, and online.
Tickets for wheelchair-accessible and companion seating can be purchased by phone, in person, and online.
There is barrier-free entry to Severance with automatic sliding doors at the garage arrival entrance on Lower Level One in the CWRU Campus Center Garage. This is reached from the driving ramp entrance to the garage. There is an elevator for wheelchair access in the center of the garage for traveling from Lower Level Two (the lowest level) to Lower Level One (the level of the arrival entrance). The Euclid Avenue entrance to Severance is best suited for wheelchair entry, with a convenient drop-off area designated at the curb.
Way-finding signage is located throughout the building, on the walls, and in free-standing stanchions (venue map). Wall signs are also in Braille.
Severance provides wheelchairs to assist patrons to go to and from their seats. Patrons can arrange a loan by calling the House Manager.
A self-service elevator is located at the garage arrival entrance to take patrons to the street level (Level 1) or ground floor, opening to the Lerner Lobby. From the street level, a self-service elevator off the other end of the Lerner Lobby is available to take patrons to special events in the Taplin and First Energy Rooms and the Ginn Suite.
Severance’s historic patron elevators operate from the street level in the Smith Lobby to provide access to Orchestra, Box, and Dress Circle seating areas. These elevators are operated by staffpersons. All elevators are wheelchair accessible. Steps in the Jack, Joseph, and Morton Mandel Concert Hall must be navigated to get to non-ADA seating areas.
All Smith Lobby restrooms are fully accessible. In addition, private family-accessible restrooms are in the Smith Lobby and off the Dress Circle Lobby.
Infrared Assistive Listening Devices (ALDs) are available without charge for most performances in the Jack, Joseph, and Morton Mandel Concert Hall at Severance. Please request one in advance online or by calling the House Manager’s office. You will be asked to provide a driver’s license or ID card upon arrival, which will be held until the return of the device. Head Ushers can explain how to use the ALD.
Large Print Programs are available for most Cleveland Orchestra performances at Severance. These are available at the Coat Room locations or from Head Ushers on each level of the Jack, Joseph, and Morton Mandel Concert Hall, and at Concert Previews.
Trained guide dogs and service animals are welcome in Severance. If you have any questions, please contact the Ticket Office or the House Manager.